SUBSTITUTION POLICY
The product you see may be displayed in an overall unique way and include a one-of-a-kind vase to complete visualization of the flowers, and cannot be exactly replicated. Although, arrangements may not precisely match the photo, its nature will and they are the best replica to what you have seen on our website. Occasionally, substitutions of flowers and/or vases rely on seasonality, weather and market conditions which may affect availability. Our intention is matching your expectation with our work and do our best to retain your trust. We will ensure that the style, theme, and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value. Let us know all the specific details and we’ll work on accommodating your request. Please, leave them in a note section or contact us to ensure availability.